Contact us

Current Plan Sponsor

Former Great-West Retirement (Now American Funds)

Corporate 401(k) plans

(877) 694-4015

Government, healthcare, education, or faith plans

(800) 695-4952


Ask for "Website support" for assistance regarding the Plan Service Center.


Former Putnam Investments (now American Funds)

Please contact your client service team directly.


Former J.P. Morgan Retirement Plan Services
(now American Funds)

Please contact your client service team directly.

Advisors, Brokers, Consultants and Prospective Plan Sponsors Only

Please note the following contacts are unable to assist participants.


Large Markets – Over $50 million in assets
(800) 719-9914

Retirement_plans@empower-retirement.com

Core Markets - $0 - $50 million in assets

(877) 630-4015

401kInternalSales@gwrs.com

Government Market

(855) 468-4141 (855-GOV-4141)

govtmarket-sales@greatwest.com

Prospective Institutional Plan Providers Only

www.fascore.com/contactus.htm

Participant Access

The Participant website is available at

www.Empower-Retirement.com/Participant